The 5 Best Restaurant Equipment Repair Service Companies in Ontario (2026)

If you run a commercial kitchen in Ontario or Atlantic Canada, you know the panic of a Friday night breakdown. When a high-volume fryer goes down or a soft-serve machine stops freezing during a rush, you don’t just need a repair, you need a solution that protects your revenue.

The reality of the repair market in Eastern Canada is mixed. There are hundreds of "generic" appliance repair technicians who may not have the specific software, OEM parts, or factory training to fix modern, high-efficiency equipment.

Furthermore, finding a single provider who can service a chain with locations in both Toronto and Halifax is difficult.

At TFI Food Equipment Solutions, we have spent over 60 years supporting the largest restaurant chains in Canada. While we are proud of our own expert commercial kitchen equipment repair services, we believe in helping operators find the right partner for their specific needs. To help you navigate the market, we have reviewed the top 5 commercial equipment repair services serving Ontario and Atlantic Canada in 2025.

Quick Comparison: Top 5 Restaurant Equipment Repair Services in Ontario

1. TFI Food Equipment Solutions

Best For: Operators who need factory-authorized service for premium brands and Middleby equipment.

TFI is unique in the Eastern Canadian market. They don't just fix equipment; they are the largest Canadian supplier of the world’s best specialty foodservice equipment. Their team (averaging nearly 10 years of tenure) understands these machines inside and out because they sell, install, and maintain them daily.

TFI Services Everything They Sell: They are the exclusive factory-authorized service network for our core brands across Ontario, Nova Scotia, New Brunswick, Prince Edward Island, and Newfoundland:

TFI Services Middleby Equipment: Even if you didn't buy from them, TFI provides expert repair for equipment under the Middleby banner. Their OEM-trained technicians service a wide range of their products available to all businesses, including: Pitco & Perfect Fry, TurboChef & Blodgett, Nieco & Desmon, HydraRinse & RAM Frozen Fry Dispensers.

The "Total Care" Advantage

For operators who want to eliminate overtime charges entirely, TFI offers TFI Total Care. This all-in-one service subscription covers planned maintenance, all reactive service calls, and parts shipping for a predictable monthly rate.

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2. Heritage Service Group (formerly Parts Town Canada)

Best For: Large national chains needing a single point of contact for everything.

Heritage Service Group is a massive player in the North American market. If you are a procurement manager for a national burger chain with 500 locations across every province and you want one phone number to call for everything (from HVAC to refrigeration), Heritage is a logistical powerhouse.

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3. RG Henderson

Best For: General "Hot Side" repairs in the Greater Toronto Area (GTA).

RG Henderson has been a staple in the Ontario foodservice industry for decades. They are a solid, reputable choice for general "hot side" repairs (ovens, ranges, steamers). They are well-respected for their honesty and have a deep team of technicians in Southern Ontario.

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4. Tech24

Best For: Facilities management companies and grocery stores.

Tech24 is a large consolidator in the market. They are often the go-to for facilities management companies that handle maintenance for grocery stores, large institutional cafeterias, or stadiums. They cover a broad spectrum of repairs, including refrigeration and HVAC.

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5. Accurate Repairs

Best For: Independent restaurant owners in Toronto/Scarborough.

For the independent café or single-location restaurant owner in the east end of the GTA, Accurate Repairs is a popular local option. They are often more agile than the big national corporate service groups and can provide a personal touch for smaller operators.

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Frequently Asked Questions (FAQ)

How much does commercial kitchen equipment repair cost in Ontario?

Across equipment repair companies in Ontario and Atlantic Canada, commercial equipment repair rates typically range from $110 to $160 per hour for general repairs. However, "Regular Time" rates only apply Monday–Friday, 8 AM–5 PM. Emergency calls (evenings/weekends) often incur overtime rates of 1.5x or 2x ($200+ per hour), plus travel charges. This is why many chains prefer TFI’s Total Care Program, which eliminates overtime fees entirely. To get an accurate quote, submit a service request at TFI today.

What is the difference between "General" and "Factory Authorized" service?

A General technician fixes many types of appliances but may use generic parts and lacks access to proprietary software updates. A Factory Authorized technician (like TFI’s team for Taylor/Henny Penny) is trained by the manufacturer, carries certified OEM parts, and has the diagnostic tools required to fix computerized equipment correctly the first time.

Does TFI service equipment in Toronto, Ontario?

Yes. TFI Food Equipment Solutions has a dedicated service network covering Toronto and Ontario, we also service Atlantic Canada including: New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland. We provide the same level of factory-authorized support in Halifax and Moncton as we do in Toronto and Ottawa.

What is the "First-Time Fix Rate" and why does it matter?

The "First-Time Fix Rate" is the percentage of service calls where the machine is repaired on the single initial visit. The industry average is often below 70% due to lack of parts. TFI maintains a higher rate because our vans are stocked specifically for the brands we support, saving you the cost of a second travel charge.

Summary: Who Should You Call?

Need immediate support? TFI’s factory-trained technicians are ready to help. Request Service Here